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Stellar customer service is more than just checking off a list of to-do items. For two families from Kazakhstan, we showed what it means to go above and beyond the call of duty.
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Jenny Castelino, Cartus director of intercultural and language solutions, leads off her recent Worldwide ERC® MOBILITY magazine article, One Size Does Not Fit All: Exemplary Customer Service Around the World, with a simple, but counter-intuitive, statement – “When it comes to providing exceptional…
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We’re delighted to announce that the Cartus corporate social responsibility (CSR) and ethics programme has been shortlisted at the 2017 Re:locate Awards in the Best Relocation Management Company category. If one wasn’t enough, our Cartus EMEA destination services team received a Best Destination…
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The relocation industry has been concerned with several market factors that have been affecting the appraisal process in the U.S., and we anticipate further impact to the appraisal process in 2017 and beyond. The number of trained appraisers that have knowledge of, and experience using, the…

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