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Stellar customer service is more than just checking off a list of to-do items. For two families from Kazakhstan, we showed what it means to go above and beyond the call of duty.
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It goes without saying that high-quality education is top of the list for parents. Therefore, it’s to be expected that schooling is a delicate subject for international assignees with accompanying school-age dependents. This is also an important area of focus for clients, who typically use…
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Helping international assignees move their pets from one international location to another is nothing really new to me. Or, at least, that’s what I thought when I began working with an employee who was moving from Russia to Switzerland and needed to move her pet bulldog.
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Managing special requests is what our jobs are all about. After all, the idea is to help employees transfer from home to their assignment locations as seamlessly as possible. And, it often takes those special requests to make the new location look and feel like home. Our team’s mission to find a…

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