Filtered by tag: customer service
Posted By Sarah Corfield
Helping international assignees move their pets from one international location to another is nothing really new to me. Or, at least, that’s what I thought when I began working with an employee who was moving from Russia to Switzerland and needed to move her pet bulldog.
Posted By Chris Shi
Managing special requests is what our jobs are all about. After all, the idea is to help employees transfer from home to their assignment locations as seamlessly as possible. And, it often takes those special requests to make the new location look and feel like home. Our team’s mission to find a...
Posted By Michele Brescia
Actor Christian Bale once said about empathy, “It's got to do with putting yourself in other people's shoes and seeing how far you can come to truly understand them.” Having recently assisted a client in developing and integrating a particularly sensitive program for former employees, I see...
Posted By Patrice Heinzer
I think we would all agree that a successful relocation is predicated upon the assignee and their family perceiving that they received stellar customer service that fully addressed their priority concerns.