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Cindy Madden

Cindy Madden is Director of the Cartus Consulting Solutions practice, which supports clients and prospects in the areas of Global Policy and Program Design, Group Moves, Destination Location Research, and the development of customized mobility websites. Cindy has more than 27 years’ experience in the relocation industry in a variety of roles, including account management and sales.

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The only thing that stays the same is everything changes. Very few places is this cliché more true than in the world of relocation—a theory verified in recent feedback from Cartus clients. Twenty years ago, for instance, cost wasn’t the primary concern that it is today. Back then, relocation was…
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Compliance, including payroll, tax, immigration, and data security, is a significant and often cumbersome challenge for relocation managers. And, as respondents to Cartus’ recent Policy & Practices survey report stated, the issue of compliance is growing more important, with 79% saying that…
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The challenge of managing costs has been a persistent area of focus for relocation managers over the years. In fact, cost containment claimed the number one spot on Cartus’ Biggest Challenges survey in 2015, outranking the other top two issues—compliance and compensation challenges—by 16 percentage…