July 20, 2017

Current Instability in Venezuela: Impact on Relocation

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Jul

20

Current Instability in Venezuela: Impact on Relocation

Posted by: Gina Krasnavage, Director, Supply Chain Management

Due to the current political instability and almost daily protests, several challenges are being faced by employees moving into and out of Venezuela. Although there have been issues for years, the situation has escalated over the past several months.

What is the Impact to Relocation? 

In addition to having a direct impact on daily living (long lines at stores, limited items available for purchase, frustration for residents), steps required for relocation can be disrupted at any time:

  • Limited airlines are flying in and out of Venezuela. In addition, courier services to Venezuela were abruptly stopped recently with no warning. This impacted courier service and household goods air shipments that were already scheduled to depart Venezuela. Alternative companies were identified to manage the volume, but there were delays. Courier services have since resumed service, but there continues to be uncertainty regarding schedules, so companies and their assignees need to be prepared for unexpected disruptions.
  • Protests, looting, and burning of government offices are causing other business offices to close or have limited staff at times of high unrest for employee safety.
  • Disruptions to service have delayed local immigration companies’ ability to process documents. 
  • Scheduling and shipment of household goods (air and surface) are also being delayed. 

Venezuela is an unpredictable environment and assignees need to be prepared for unexpected delays and have empathy for the local residents.

Cartus Recommendations for Relocation Managers 

  • While courier services have now resumed, you need to be prepared for unexpected disruptions in any service that may impact a relocating employee. In particular, office closings, or companies stopping service due to protests may impact document collection, delaying immigration, or causing delays in scheduling a household goods move.
  • You should review safety and evacuation plans with relocating employees to make sure they are aware of procedures and who to contact if they have questions.
  • Cartus is working with our suppliers to increase the frequency of their updates to relocating employees as schedules may change frequently.
  • You should make your employees aware that they can expect extended wait times for local services (repairs, etc.).
  • Make sure that you communicate early and frequently with relocating employees to set expectations about potential delays.

We will continue to monitor the impact of this situation and will provide further information as necessary. Should you have any queries regarding your mobility program, please contact your Cartus representative or email us at trustedguidance@cartus.com.

Picture of Gina  Krasnavage

Posted By

Gina Krasnavage

About Gina

Gina has been with Cartus since 1989, holding several roles in Client Services prior to joining the Supply Chain team in 2006. She currently has global responsibility for managing supplier development and performance for several client-specific supplier networks.  

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