Posted By Mari Ostendorf
Each relocation program implementation is unique, and requires a customized communication and workflow plan to ensure success. But when our team was faced with working on a global, multi-regional program implementation, with a short timeline, and stakeholders across regions providing feedback and…
Posted By Angela Tegg
From 31 March 2017, a new customs requirement means that international assignees must apply for a Transfer of Residence (ToR) if they plan to import household goods, vehicles, or family pets to the UK from outside of the European Union (EU).
Posted By Tiffany Snowden
Stellar customer service is more than just checking off a list of to-do items. For two families from Kazakhstan, we showed what it means to go above and beyond the call of duty.
Posted By Patrice Heinzer
Jenny Castelino, Cartus director of intercultural and language solutions, leads off her recent Worldwide ERC® MOBILITY magazine article, One Size Does Not Fit All: Exemplary Customer Service Around the World, with a simple, but counter-intuitive, statement – “When it comes to providing exceptional…