On 25th January, Chinese around the world will celebrate the Lunar New Year, also known as “Spring Festival” in China. Observances traditionally take place from the evening preceding the first day of the year to the Lantern Festival, held on the 15th day of the month on the Lunar calendar. Mainland…

This month marks my 20th year at Cartus in Hong Kong, and my 30th year in the intercultural field. When I started my career, fax machines were still cutting-edge technology. In 30 years, I have seen many changes in cross-cultural training, but none more important than the innovative approach of…

Organisations that we work with often request that we reduce the number of people or suppliers an assignee has contact with during their relocation. From our experience, reducing these interactions, often known as ‘touch points’, is not always the best way to deliver great service. In fact, in our…

Some of the UK’s top estate agents, as members of Relocation Agent Network, travelled to London last week to attend the 26th National Conference and Awards, and it was great to see our membership represented so well.