Our Suppliers

Our Supply Chain Management group acts as our procurement arm to select the industry's most qualified suppliers and hold them to rigorous client-focused performance metrics.

All Cartus suppliers – who are part of the Cartus Global Network, GlobalNet® – use our global case management system to receive work orders and to provide ongoing updates on service delivery. This data is available to our employees 24/7 and is integrated for viewing by transferring employees and clients through CartusOnline®.

To ensure we are providing the most competitive rates in the industry, we continuously benchmark supplier fees and regularly issue requests for proposals for services. We then use our supplier independence to leverage our size and position in the industry to renegotiate fees as appropriate.

Most of our contracts are evergreen, with short terms for convenience and no volume commitment, which means we can establish better contract terms with anyone at any time. We can also work with a network that is client-directed, or with a blended network, where supplier use is determined by your requirements and direction.

Learn more about the Cartus GlobalNet® approach.

Service provider selection

We identify, recruit, train, and monitor top-quality service providers. To ensure that they deliver excellent service in local markets, we monitor service provider performance using rigorous standards set by our ISO 9001:2008 accreditation via employee service evaluations, frequency of service issues, and cost savings. Any network member who falls below our standards is placed on our Service Watch. Failure to meet requirements within 90 days results in discontinued use or termination.

Join our supplier network

We welcome applications from potential suppliers committed to providing high-quality services at competitive prices in their local markets. To learn more about the credentials and experience you'll need to join the Cartus network and what we expect from our suppliers, contact us at suppliermanagement@cartus.com.

All suppliers receiving written work orders from Cartus, which incorporate by reference the Terms and Conditions, agree that their provision of services under such work order constitutes acceptance of such Terms and Conditions.

Supplier Diversity Program

Do you operate a minority- or woman-owned company? Our Supplier Diversity Program is intended to build an awareness of the social responsibility of our company, our employees, and our partners and subcontractors to provide opportunities for minority- and women-owned businesses.

Our plan is not a response to outside regulatory agencies or mandatory requirements; rather, it is a proactive effort to recognize and support programs that enhance the communities we serve and provide an economic stimulus for businesses owned by minorities and women. Our goal is to maximize participation through the development of mutually beneficial business relationships with these firms on all contracting and subcontracting levels.

For more information, contact us at diversity@cartus.com, or register now as a Certified Minority- or Woman-Owned Supplier.

Cartus Broker Network

Everyone benefits when your relocating employees work through the Cartus Broker Network. For you, the results include cost savings, more productive moves, and smoother transactions for your employees. For your employees, it means working with a specially trained agent who is held to one of the industry's highest performance standards.

For more information about the value of the Cartus Broker Network, contact us at brokers@cartus.com.

Relocation Agent Network

To provide estate agency services for relocation within the UK, we have a preferred affiliation with a network of around 600 independent estate agents providing national coverage across England, Scotland, and Wales. These companies have each been selected for the quality of services they provide and for their local knowledge and expertise.

For further details about Relocation Agent Network, please visit www.relocation-agent-network.co.uk.